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FAQ

Do I need to be present at the edit?
We like to work closely with the actor so recommend clients are present. It is not essential though. We have edited many reels where an actors work schedule means it is impossible for them to be present. In these circumstances we liaise with both the actor and their agent, discuss what is required, produce the reel, then stream it online so that it can be proofed at each stage of the process.

How long should my showreel be?
Between 2 and 3 minutes if possible. We have good links with a number of respected casting directors and agents and they simply don't want any more. A showreel is not an archive of your work; its purpose is not to include a little bit of everything you have done. You need to be thinking about what sells you at your best.

Have I got enough footage?
Almost certainly. We have edited many reels for actors with a limited amount of footage. You will be surprised how far it can go. As for footage you are not sure about, we will not use work that doesn't sell you well, however don't rule out footage that you currently think is unusable - it's surprising what a bit of good editing can do.

I have so much footage - where do I start?
This can be daunting but don't worry. We have edited for television and film regulars that have amassed a massive amount of potential footage and we are more than happy to offer advice on how to go about deciding what to use.

To montage or not to montage...
When we talk to agents, casting directors and directors they regularly have different opinions on whether or not an actor should have a montage, although the majority in the UK casting directors prefer a showreel without a montage. However we have known people from the same office to disagree about this topic! The fact remains though, everyone who watches your reel wants to see you acting. A good acting scene should always be prioritised. If a montage is right for you, it needs to be short, energetic and offer an overview of your casting bracket in just a few seconds. It needs to tell us something we did not learn from watching the scenes alone. We would recommend putting this at the end using only previously unused shots. If you are are in any doubt chat it through with us... it has to be done well and for the right reasons - there is no point in annoying a casting professional as soon as they have pressed play!

I have footage on both PAL and NTSC. Does this matter?
No, not at all. We can edit from both PAL and NTSC DVDs.

Err, what's is the difference between the two?
PAL (Phase Alternating Line) is the colour encoding conversion standard that is used in much of Europe, Africa, Asia, Australasia and the Middle East for television, video and DVD playback. It was invented in the 1960's. PAL uses a screen resolution of 720 x 576 pixels and has a refresh rate of 25 frames per second. In comparison NTSC (used primarily in North and South America and Japan) uses a lower resolution of 720 x 480 pixels, but a higher refresh rate of 30 frames per second. So PAL has a better picture quality than NTSC, but NTSC has smoother pictures.

Can you produce DVDs that are compatible to play in other countries?
Yes. In the UK DVDs are burnt using PAL. Although many other countries use PAL if you want your DVD's to be compatible in the USA and some other countries you will need to let us know so that we can burn them in NTSC.

Can I have a version to put on online?
Yes. We can convert your showreel into many different digital formats. Please note that different actor promotion websites ask for different formats so be sure to tell us who it is for. Some of the common requests are listed below:

Spotlight:
We will email your showreel directly to Spotlight. All you need to do is fill in the spotlight interactive forms (
download here), fill in the relevant showreel sections and send it in to Spotlight with payment of £31.

CastNet:
CastNet states: "Actors with a showreel on the CastNet website receive, on average, four times as many casting invitations as those actors without a showreel!" For £5 we can send you exactly what you need to get your showreel uploaded. Alternatively, if you provide them with your Spotlight viewing pin, CastNet can also now display your showreel directly from Spotlight.

Casting Call Pro:
Casting Call Pro states: "Research suggests that members with a showreel are viewed three times more often than members without a showreel."  We can convert your showreel to the correct format and upload it for you to CCP free of charge. They will then send you an email as soon as the film is live.

Do you shoot showreels from scratch?
No.

Where are you based?
Showreel editing is based at High House Production Park, Purfleet-on-Thames. Click here for more info.

I already have a showreel, can you duplicate it?
If you already have a showreel that you are happy with we can transfer your reel ready for duplication with us for just £5. All duplications come with free packaging and art work is printed directly onto the surface of the DVD and proofed by you before we process the order. There is no set up fee for design and no other hidden charges. Postage costs can be found toward the bottom of this page.

What DVDs do you use?
We always use Grade A DVD-R discs for DVD production.

What does DVD-R mean?
DVD-R discs are recordable DVD media that can be written to only once. The discs can be written in standard DVD writer drives. The DVD-R format was developed by Pioneer in 1997 and is the most commonly used type of writable DVD (other types include DVD+R and the re-writable DVD-RW/DVD+RW).

Is a duplicated DVD lower quality?
If we are copying a CD or DVD for you, we will make an exact digital copy. There will be no reduction in quality, unlike copying analogue video, e.g. VHS tapes. A digital copy replicates the data exactly; copying the digital information, thus making a perfect replica of the source disc.

How long do duplicates take?
Our duplication service is very efficient - we normally get your order out within 48 hours. If however you need a priority same-day service let us know and we will do all we can to help. The service is not always available and a £10 priority charge applies.

How easy is it to get my showreel updated?
Because we archive your showreel updating it is very easy. This saves you both time and money.

Can I use music on my showreel?
Yes. The most common way of incorporating music is as part of a montage. Music is provided by the client.

What happens if I change my agent or contact details?
Simply call and let us know and we will update your footage, artwork and any webpages we produced for you. The next time you order duplicates they will be fully up-to-date.

Do you recycle DVDs and CDs?
Yes. Any discs that are wasted during production are sent off to our friends at Polymer Recycling be turned into other beautiful things. They use patented technology that allows 100% of the disc to be recycled without the use of chemicals. They have prevented well over 100m discs from ending up on land-fill. They have also been approved by FACT (Federation Against Copyright and Theft) to have attained the required security standards. Since their inception they have demonstrated an exemplary track record in security.

 
How can I pay?
You are welcome to pay by credit/debit card, cash, cheque or internet/phone banking though your bank (BACS). You will be provided with a receipt or invoice for your tax records.
  UK Cash Back Notes
 

If you have any further questions please do not hesitate to contact us - we are happy to help and will get back to you as soon as we can.

 

     

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